Payment Gateways can Allow echeck Processing for Genuine Tech Support Businesses


Technical support for computer systems is an essential service today without which, trade and commerce can be severely affected. Unfortunately, the tech support industry has had more than its share of scammers that are there in virtually every industry in some degree. This sad fact has resulted in payment gateways becoming extra careful about tech support businesses by marking out the entire industry as high risk, which in turn has meant that most gateways don’t want to deal with tech support companies. However, some payment gateways allow echeck processing for tech support companies under strict guidelines.

Computer systems are critical for businesses

In every walk of life, from education to healthcare services and from utilities to businesses and so on, the critical lifeline is the network of computer systems that process and store data of literally every aspect of operations. So, what would happen if such a network of computer systems encounter errors and stop working? Depending on the nature and size of the organization, the consequences could result in loss of tens of thousands of rupees to hundreds of crores of rupees, which is unacceptable to any organization.

Shutting the door to an entire industry is not the solution

When technical support for resolving such issues is hampered by scammers, who have a free run, disrupting genuine services, the customer confidence is at a very low level. In order to tackle such scammers, the payment gateways, that are the financial facilitators between the tech support providers and the customers, shut their doors to the entire tech support industry. While the intention is good, the method chosen to deal with the scammers is not. There are many genuine tech support companies that are not able to provide critical services to their customers as they have no means of getting their payments from their clients.

Strict compliance with T&C and use of technology

Thankfully, one can still find an echeck payment gateway for tech support companies that are genuine and intend to provide valuable services to their customers. Such gateways employ technologies and processes designed to protect the customer and ensure that the tech support businesses using their platform, comply with their strict operating guidelines and terms and conditions. This eliminates the scope of any illegal or malicious activities by any merchant.

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