Payment Gateways can Allow echeck Processing for Genuine Tech Support Businesses
Technical
support for computer systems is an essential service today without which, trade
and commerce can be severely affected. Unfortunately, the tech support industry
has had more than its share of scammers that are there in virtually every
industry in some degree. This sad fact has resulted in payment gateways
becoming extra careful about tech support businesses by marking out the entire
industry as high risk, which in turn has meant that most gateways don’t want to
deal with tech support companies. However, some payment gateways allow echeck processing for tech support
companies under strict guidelines.
Computer
systems are critical for businesses
In every
walk of life, from education to healthcare services and from utilities to
businesses and so on, the critical lifeline is the network of computer systems
that process and store data of literally every aspect of operations. So, what
would happen if such a network of computer systems encounter errors and stop
working? Depending on the nature and size of the organization, the consequences
could result in loss of tens of thousands of rupees to hundreds of crores of
rupees, which is unacceptable to any organization.
Shutting the
door to an entire industry is not the solution
When
technical support for resolving such issues is hampered by scammers, who have a
free run, disrupting genuine services, the customer confidence is at a very low
level. In order to tackle such scammers, the payment gateways, that are the
financial facilitators between the tech support providers and the customers,
shut their doors to the entire tech support industry. While the intention is
good, the method chosen to deal with the scammers is not. There are many
genuine tech support companies that are not able to provide critical services
to their customers as they have no means of getting their payments from their
clients.
Strict
compliance with T&C and use of technology
Thankfully,
one can still find an echeck payment gateway for tech support companies that are genuine and intend to provide
valuable services to their customers. Such gateways employ technologies and
processes designed to protect the customer and ensure that the tech support
businesses using their platform, comply with their strict operating guidelines
and terms and conditions. This eliminates the scope of any illegal or malicious
activities by any merchant.
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