As a Critical Support Service Industry Tech Support Should Not be Denied Payment Gateway Access

Tech support is a critical requirement for computer systems everywhere, irrespective of the number of computers involved; it may be just one system or it may be an enterprise suite with thousands of systems. Today, it has become an essential service that every user of computer systems need and should be easily accessible to them. Unfortunately, tech support has been categorized as a high risk industry by the payment gateway service providers due to the illegal actions of some scammers. As a result a payment gateway for tech support companies is very difficult to find.

Denying services to an entire industry doesn’t help

The problem with this situation is that it allows the scammers more options to dupe customers who are totally dependent on their computer systems to do their respective jobs. If tech support services are not legally available, the scammers will find it easier to approach the desperate customers and take more money out of them. As a result, it is the customers who will continue to suffer losses and end up totally at the mercy of these scam companies.

It is the customer who suffers at the end

In their efforts to generate more easy revenue some tech support businesses have adopted crooked ways to dupe the customer that is clearly in violation of the law. If an essential services industry continues to be denied payment gateway services, the biggest loser is the customer. It needs to be appreciated that there are scammers in all industries although the degree may vary. The tech support industry has had more than its share of scammers and for that some payment gateways are responsible as they didn’t ensure compliance of terms and conditions.

Ensure strict compliance of operational guidelines

It is not easy to ensure compliance of the terms and conditions along with the operational guidelines of a paymentgateway for international transaction. Not many payment gateways in operation actually go as far as to regulate the activities of each and every merchant using their platform. Moreover, it requires substantial resources and investments are required to procure tools and technologies to enforce strict compliance of operational guidelines.